Frequently Asked Questions
Our snakeskins are never taken from the wild and we often use snakeskin that was shed naturally.
Beirn is deeply committed to helping women thrive. Our collections are made by women artisans in Bali, who work out of their homes so they can provide income for their families while taking care of them
We source our collections from Indonesia, and ship them from our warehouse in New York City.
All of our products are made to stand the test of time.
Our products are sourced in Southeast Asia -Thailand and Indonesia
Yes, our products are genuine leather.
Exchanges are available on damaged items within 7 days of receiving. In that case, we will ship your exchange to you at no additional cost. If you have received a defective order, please contact us at:shoponline.beirn@gmail.com, or 212-265-2047.
If you placed an order and have not received it, please contact us at: shoponline.beirn@gmail.com, or 212-265-2047.
Please contact us if you are outside of the United States and would like to purchase our items. You can email us atshoponline.beirn@gmail.com.
Orders are processed Monday-Thursday 8:30 a.m. to 5 p.m. (excluding major holidays) and typically ship within 24-72 hours from when the order was placed, pending payment authorization and verification.
However if your order includes any pre ordered items, they will ship in 4-6 weeks
We do not take returns – we will keep a credit on file for another purchase.
Products bought in a retail store cannot be returned to Beirn, they must be returned to the stores.
If you have any further questions, please contact us at:shoponline.beirn@gmail.com, or 212-265-2047.
Our returns address is:
Beirn
745 5th Avenue
Suite 500
New York, NY 10151
If you would like to make a change to your order, please contact us at:shoponline.beirn@gmail.com, or 212-265-2047.
All purchases are final; exchanges on full priced items only.

